Effective Date: April 2025

At Carvista Africa, your privacy is important to us. This Privacy Policy outlines how we collect, use, protect, and handle your personal information when you visit our website or interact with our services.

1. Information We Collect

We may collect personal data when you:

• Browse our website
• Contact us via phone, email, or contact forms
• Register for an account or request vehicle information
• Subscribe to our updates or promotions

Information collected may include:

• Full name
• Contact information (phone number, email)
• Location data
• Browsing activity on our website
• Vehicle preferences or inquiries

2. How We Use Your Information

Your information is used to:

• Respond to your inquiries and provide customer support
• Process transactions and service requests
• Improve our website and user experience
• Send promotional messages (only with your consent)
• Prevent fraud and ensure security

3. Sharing Your Information

We do not sell, rent, or trade your personal data. We may share your data with:

• Trusted third-party partners assisting in our operations
• Legal authorities when required by law or to protect our rights

4. Data Protection

We implement security measures to protect your personal data, including:

• Secure server environments
• Access control and encryption technologies
• Regular monitoring and system updates

5. Cookies

We use cookies to enhance your browsing experience. Cookies help us understand user behavior and improve site performance. You can manage or disable cookies in your browser settings.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Correct inaccurate data
• Withdraw consent to receive marketing messages
• Request deletion of your data (subject to legal or operational requirements)

7. Third-Party Links

Our site may contain links to external websites. We are not responsible for the privacy practices of these third parties. Please review their privacy policies separately.

8. Updates to This Policy

We may update this policy periodically. The latest version will always be posted on our website with the updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, feel free to contact us:

📞 Phone: 0736 749 900
📧 Email: sales@carvistaafrica.co.ke